Ninestar Mission Viejo and West Los Angeles Stores Store
Privacy Policy

At Ninestar, we take your privacy very seriously. Since we ourselves are web users too, we understand the need for a well defined and meticulously followed Privacy Policy. Ours is as follows:

If you visit our website to view, browse or download information:

We automatically collect and store: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites and to help us make our sites more useful. We do not use it to track or record information about individuals. Generally, we delete this information after one year.

If You Chose to Provide Information:

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy.

If you choose to register with a personalized account, or if you enter one of our online contests, or if you express interest in employment with 9star, we will collect additional information from you. The details of each contest or registration may vary, but our policies regarding collection and usage of such information will always be the same:

Contact Regarding Usage:
We may collect contact information, such as an email address, physical address, phone number or SMS messaging address so that we may contact you regarding the outcome of a contest, information relevant to usage of our website, changes in this Privacy Policy, or information consistent with the reason you provided the information. These types of communications will be infrequent, but necessary, in order to maintain this website. If you do not desire to receive these communications, please contact us (at the locations indicated below) and we can remove you from our database. If you are entered in a contest and wish to be removed, you agree that you will no longer be eligible to win any such contests.

If 9Star offers sales via this website, then certain personal information will be used to contact you regarding the logistics of your purchases. Information, such as address and phone number, will also be used to deliver your purchases and may be shared with a 3rd party delivery service, such as Federal Express or UPS.

Birthday
We may collect your date of birth so that we can verify your eligibility for contests or so that we can comply with Federal Trade Commission regulations of data collection from minors, as well as for general demographic information.

Profile
If you chose to provide personally identifiable information to us, we may use data from cookies or log files to identify you, and draw very basic data about your usage of our site and how we may improve it. For example, we may track how many times you have visited our site in order to track the efficacy or usability of the site.

Children
To comply with the Children's Online Privacy Protection Act (COPPA), when a child under age 13 attempts to use a service or enter a contest which requires personally identifiable information, we ask that he or she have a parent or guardian authorize their communication with us.

We will not contact children under age 13 about special offers or for marketing purposes without a parent's permission.

If a parent chooses not to allow us to further collect or use a child's information, or if a parent would like to review the information collected from their child, they are invited to contact us via any method described at the end of this document.

We Will Not Share Your Personally Identifiable Information Without Permission:

3rd Parties:
We will never share your personal information with a 3rd party, unless we specifically state that we intend to, either via this Privacy Policy or on the form on which you enter the information.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Communications from us:

We may contact you periodically with marketing information, newsletters, exciting events or promotions occurring on 9star.com or in our physical stores. When you provide your contact information, you will be given the opportunity to opt-out of these types of communication. If you initially opt-in, and later change your mind, every communication will have instructions on how to do so.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Methods

Aside from explicitly provided information, we use some internet standard methods of aggregating information.

Cookies
A cookie is a piece of data stored on the userĂ¢~@~Ys computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring pages, platform type, date/time stamp. IP addresses, etc. are linked to personally identifiable information. We use Log Files for error diagnostics, session management and to determine our advertising efficacy. We may keep log files for 1 year or more, but they are usually deleted more frequently.

Changes to this Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Material changes to this policy will be posted on this website 30 days prior to execution.

If you have questions or suggestions, please contact us at:



Via mail:
Ninestar Inc.
Attn: Privacy
11103 W. Olympic Blvd
Los Angeles, CA 90403


Via email:
privacy@9star.com


Via phone:
310-477-3999

Effective 10/01/2003

We welcome any questions or comments you have regarding the Privacy Policy. Please contact us with your questions or comments.
Click to go to 9star.com
WEST LA
11103 Olympic
Los Angeles, CA 90064
310-477-3999
WLA Myspace page >
WLA Facebook page >
MISSION VIEJO
27741 Crown Valley Pkwy.
Mission Viejo, CA 92691
949-367-9993
MV Myspace page>
MV Facebook page >